Privacy

Privacy Policy

Introduction

US HomeSleepTest PLLC d/b/a US Tele Sleep (“US Tele Sleep,” “we,” “us,” or “our”) recognizes the importance of protecting the privacy of your personal information. We have developed this privacy policy (“Privacy Policy”) to explain how US Tele Sleep collects, uses and discloses information from and/or about you when you use the Websites or any applications (mobile or otherwise) or other software (collectively, “Software”) or any services offered with the Websites or Software (“Services”). If you are using the “Software” to seek services for someone else, this policy applies to any information collected about that person.

Any individually identifiable information that is provided to us for purposes of receiving medical care (also referred to as “Protected Health Information” or “PHI”) is be subject to the US Tele Sleep Notice of Privacy Practices, which is provided below. The Notice of Privacy Practices describes how US Tele Sleep can use and share your PHI and describes your rights with respect to this information. The Notice of Privacy Practices (and not this Privacy Policy) will govern our privacy practices with respect to your PHI.

By using the Websites, Services or Software, you acknowledge the practices and policies outlined in this Privacy Policy and agree that we can collect and use your information as described in this Privacy Policy. The information we collect or maintain and how we use and protect that information for each use is described in detail below. If you do not agree, please do not use the Websites or the Software or Services.

This Privacy Policy does not apply to the practices of any third-parties, which have privacy policies of their own. These third-parties and websites not listed above have their own privacy policies. We encourage you to read those privacy policies before providing personal information through third-party websites or applications. We are not responsible for the privacy practices of these third-parties.

Definitions

As used in this Privacy Policy, the term “Personal Information” means information about you that is personally identifiable, such as contact information, health information and other non-public information that is personally identifiable. The term “De-Identified Information” refers to information that cannot be used to identify you.

Contact Information

If you have any questions or comments about this Privacy Policy or our privacy practices generally, you may contact us by submitting an inquiry via our Contact Us form or emailing dr.mereddy@ustelesleep.com.

Not Intended for Minors

The Software, Websites and Services are not intended for use minors, individuals under 18 years of age, and under 19 years of age in Nebraska. We do not knowingly collect Personal Information from individuals under 13 years of age.

Personal Information We Collect or Maintain

The Personal Information we collect or maintain includes information you submit through our Websites, Software or Services, such as name, email address, phone number, residence, age, professional credentials and experience and other information you submit.

The Personal Information we collect or maintain when you use the Software, Websites or Services includes:

  • Information you provide when you register, including your name, email address, phone number, physical address, demographic information, profile photo, account authentication credentials
  • Information you provide relating to your health and health history
  • Other information you submit through the Websites, Software or Services as well as information generated through your use of the Websites, Software, or Services, such as your diagnosis, care plan, and transcripts of text chats associated with your visits
  • Third party website, network, platform, server, and/or application information (e.g., Facebook, Tune).
  • Usage activity concerning your interactions with the Website and Services and/or other third-party websites, networks, platforms, servers, or applications accessed through the Website and/or the App (e.g., number of clicks on a page, identity of third-party websites, networks, platforms, servers and applications being accessed through the Websites or Services.
  • Usage activity concerning products and services provided to or accessed by you on or through the Website or Services (e.g., viewing habits, viewing preferences, viewing history, title selections, favorites, streams, downloads, demographics and closed captioning selections).
  • Statements or content (e.g., comments, videos, photographs, images), and information about such statements or content, which you submit or publish on or through the Website or Services, or which are accessed via your public or linked social media pages (e.g., Facebook).

Online Tracking and Information We Collect Automatically

We currently do not respond to “Do Not Track” requests across all parts of our Websites and Services.

By visiting, accessing or using the Website or Services, you acknowledge and agree in each instance that you are giving US Tele Sleep permission to monitor or otherwise track your activities on the Website or Services, and that US Tele Sleep may use the technologies and/or other tracking, data aggregation and data analysis technologies described in this policy.

As you use the Websites or the Software or Services, we may use technologies that automatically collect and analyze information, such as your device’s IP address, the type of device you are using, browser type and version, time and date of visit, time spent on those pages and additional usage statistics. We may also collect device and advertising identifiers, pages that you visit before and after using the Services, the date and time of your visit, information about the links you click and pages you view within the Services, and other standard server log information.

In addition, we use Google Analytics to collect information related to your use of the Websites. We use the information we get from Google Analytics only to improve our Website and Services. This service collects the IP address assigned to you when you visit the Software or Websites but does not collect your name. Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit the Website, the cookie cannot be used by anyone but Google. Google’s use of the information it collects about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

We also use other analytic tools and services, which are offered by third parties, to track, measure and/or generate information about a website’s or program’s traffic, sales, audience and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content ratings research, and conversion tracking.

We may also collect non-personal information from your mobile device or computer. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the application(s) and information about the type of device or computer you use. In addition, in the event our application(s) crashes on your mobile device we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our application(s).

Blocking Tracking

To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit their respective websites. You may also be able to opt out of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising.

You can prevent Google Analytics from recognizing you on future visits to the Software or Websites by disabling cookies in your browser or by installing the Google Analytics Opt-out Browser Add-on.

How We Protect Personal Information

We strive to implement reasonable and appropriate physical, technical and administrative measures to protect information under our control. However, no method of transmission or electronic storage is fully secure, and we cannot guarantee absolute security.

Use of Personal Information

Subject to applicable legal restrictions, we may use your Personal Information to:

Provide you with the Services

Send you follow-up communications related to the Services

  • Improve the quality of the Software, Services or Websites
  • Create new Software, Services or Websites
  • Create De-Identified Information
  • Market the Websites, Software and Services to you
  • Fulfill any purpose for which you give us authorization
  • Improve the Website or Services and/or their respective content, features and/or services
  • Improve the products, services, marketing and/or promotional efforts of US Tele Sleep
  • Create new products, services, marketing and/or promotions for US Tele Sleep

This includes sending you emails, mail, SMS messages and push notifications to communicate about the Services you receive and give you updates, such as alerts about messages in your account, status of care plans or prescriptions or to request your feedback on your experience. You can opt out of receiving email marketing by unsubscribing using the unsubscribe link provided in all of our email communications. You can unsubscribe from text messages by following instructions for unsubscribing and can manage push notifications in the Settings menu of your device.

Disclosure of Personal Information

Subject to applicable legal restrictions, we may share Personal Information that you provide or that we collect:

  • To subsidiaries, affiliates and business associates
  • To various contractors, service providers and other third-parties we use to support our business who are contractually obligated to keep Personal Information confidential and use it only for the purposes for which we disclose it to them (such third-parties include, but are not limited to, websites hosting providers, data hosting providers, customer support providers, communications vendors and various other IT service providers)
  • As required by law, including in response to a court order
  • When we reasonably believe that such disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud or to respond to a government request
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of US Tele Sleep’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Software, Services or Websites is among the assets transferred.
  • For any other purpose that we disclose to you when you provide the information

Requesting Changes to Your Personal Information

You can contact us by submitting an inquiry via our Contact Us form to request access to, correct or delete Personal Information that you have provided to us. Note that we may be required, by law or otherwise, to keep certain information, in which case we will comply with your deletion request only after we have fulfilled such legal requirements. When we delete Personal Information, it may remain in our archived data.

Notice of Privacy Practices

Last Modified Date: March 20, 2019

This Notice of Privacy Practices (Notice) is being provided to you on behalf of US Tele Sleep and describes how medical information about you may be used and disclosed and how you can get access to this information. If you are obtaining healthcare services on behalf of someone else, in accordance with the applicable End User License Agreement or Terms of Service, this policy applies to information collected about that person. Please review it carefully.

We are committed to protecting the confidentiality of your health information. We are required by law to maintain the privacy of your Protected Health Information (commonly called PHI or health information), including PHI in electronic format. We are also required to notify you of our legal duties and privacy practices regarding your health information and abide by the practices of this Notice, unless more stringent laws or regulations apply. This Notice applies to all US Tele Sleep services and providers that provide healthcare to you.

If you have any questions about this notice, please contact US Tele Sleep using the contact information below.

Suresh Mereddy, M.D.

425-341-3421

13204 SE 306 Street

Auburn, WA 98092

dr.mereddy@ustelesleep.com

We keep a record of the healthcare services we provide you. You may ask us to see and copy that record. You may also ask us to correct that record. We will not disclose your record to others unless you direct us to do so or unless the law authorizes or compels us to do so. You may see your record or get more information about it by contacting us at dr.mereddy@ustelesleep.com. Your records may be destroyed after the applicable retention period per applicable state and/or federal law.

Effective Date and Changes to this Notice

This current Notice takes effect on the Last Modified date listed above and will remain in effect until it is replaced. We may change this notice at any time. If the Notice changes, the new terms will apply to all of the information that we maintain, including information created or received before the change was made. Updated versions of this notice will be posted on the US Tele Sleep website with the updated effective date and significant updates will be presented to you the next time you use the Software or Service.

Inspection and Copies

You can ask to see or get an electronic or paper copy of your medical record and other health information that we have about you by submitting a Patient Authorization to Release Medical Record form. You can request this by using our Contact Us form on the website. We will provide a copy or a summary of your health information. A reasonable, cost-based fee may be charged to do this. We will notify you of the cost involved and you will have the chance to change or withdraw your request at that time before any charges.

Amendment

If you think health information we have about you is incorrect or incomplete, you may ask US Tele Sleep to correct the information. To request an amendment, complete and submit a medical record amendment/correction request to US Tele Sleep. You can initiate this process by using the Contact Us form on the website and requesting to make a change to your medical record and we will provide instructions to you about how to make the request. If US Tele Sleep corrects the information as you requested we will inform you. US Tele Sleep may say “no” to your request, but will tell you why in writing. You have the right to add a statement to your record if this happens.

Confidential Communication

You can ask US Tele Sleep to contact you in a specific way (for example, send email to a different address). US Tele Sleep will accommodate all reasonable requests.

Restrictions

You can ask US Tele Sleep not to use or share certain health information for treatment, payment or our operations. US Tele Sleep is not required to agree to your request, and may not be able to accommodate such request if it would affect your care. If you pay for a service or healthcare item out-of-pocket in full, you can ask US Tele Sleep not to share that information for the purpose of payment or our operations with your health insurer. US Tele Sleep will accommodate unless a law requires us to share that information.

Accounting of Disclosures

You can ask for a list “accounting” of the times US Tele Sleep has shared your health information for six years prior to the date you ask, who it has been shared with and why. US Tele Sleep will include all the disclosures except for those about treatment, payment and health care operations, and certain other disclosures (such as any you asked us to make). US Tele Sleep will provide one accounting per year for free but will charge a reasonable, cost-based fee for additional requests within 12 months.

Paper Copy

You can ask for a paper copy of this notice at any time, even if you have agreed to receive it electronically. You may also find a copy of this Notice on our website. To obtain a paper copy, contact US Tele Sleep by emailing dr.mereddy@ustelesleep.com.

Breach Notification

You have the right to be notified in the event that US Tele Sleep (or a US Tele Sleep business associate) discovers a reportable breach of unsecured health information.

Complaint

You can complain if you feel US Tele Sleep has violated your rights discussed in this Notice by contacting us at smereddy@ushomesleeptest.com. You also can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to:

200 Independence Avenue SW

Washington, D.C. 20201

You can also call them at 1-877-696-6775 or visit www.hhs.gov/ocr/privacy/hipaa/complaints/.

US Tele Sleep will not retaliate against you for filing a complaint.

Uses and Disclosures of Health Information

US Tele Sleep will use and disclose health information in the following ways:

Treatment

US Tele Sleep may use self-reported health information about you to provide you with medical treatment or services. To the extent permitted by HIPAA, US Tele Sleep may disclose health information about you to doctors, nurses, technicians, staff or other personnel who are involved in taking care of you and your health. In addition, US Tele Sleep may share information about you and disclose information to people who do not work for US Tele Sleep in order to coordinate care and further your treatment, for example, sending prescriptions to your pharmacy.

Healthcare Operations

In accordance with HIPAA US Tele Sleep may use and disclose health information about you in order to run US Tele Sleep and make sure that you and our other patients receive quality care. This may include US Tele Sleep sending you surveys or questionnaires to request your feedback about our software and services. You can opt out of these types of communications at any time.

Payment

US Tele Sleep may use and share your health information to bill and receive payment from health plans or other entities for services provided to you. For example, sending information to your health insurer or health plan in connection with the processing and payment of claims and other changes.

Research

US Tele Sleep may use and disclose your health information for human subject research purposes, subject to the confidentiality provisions of state and federal law. If your identifiable information will be used as a part of of one of these research projects you will be asked to authorize specific uses in a HIPAA authorization and study consent form.

Product Development and User Experience Research

US Tele Sleep will use your health information to develop new software products. We may contact you for feedback about the software, your experience with US Tele Sleep or our services as part of our product development. You can always opt-out of these communications. You may be asked to authorize specific uses in a HIPAA authorization form.

Marketing

US Tele Sleep will use your information, such as demographic and contact information, and information about your healthcare to identify programs, initiatives and information that are likely to interest you and contact you about those programs, initiatives or information. You may be asked to authorize specific uses in a HIPAA authorization.

US Tele Sleep does not receive any payment for sharing your information. US Tele Sleep will not provide your information to unrelated parties for their own marketing and will not use this information for telephone solicitations. US Tele Sleep does not and will not sell patient lists to third-parties for their own marketing activities.

Authorization

US Tele Sleep is permitted to use and disclose your health information upon your written authorization, to the extent such use or disclosure is consistent with your authorization. You may revoke an authorization at any time.

As Required by Law

US Tele Sleep may use and disclose your health information to the extent required by law.

Unique Circumstances

The following categories describe unique circumstances in which US Tele Sleep may use and disclose your health information:

Help with public health and safety issues

US Tele Sleep may use and disclose health information about you for certain situations such as: preventing disease; helping with product recalls; reporting adverse reactions to medications; reporting suspected abuse, neglect, or domestic violence; preventing or reducing a serious threat to anyone’s health or safety.

Respond to Organ and Tissue Donation

US Tele Sleep may release health information to organizations that handle organ procurement.

Military, Veterans, National Security and Intelligence

If you are or were a member of the armed forces, or part of the national security or intelligence communities, US Tele Sleep may be required by military command or other government authorities to release health information about you. US Tele Sleep may also release information about foreign military personnel to the appropriate foreign military authority.

Address Workers’ Compensation, law enforcement and other government requests

US Tele Sleep may use or share information about you in the following circumstances: for worker’s compensation claims; for law enforcement purposes or with a law enforcement official; with health oversight agencies for activities authorized by law; and for special government functions such as military, national security, and presidential protective services.

Work with Coroners, Medical Examiners and Funeral Directors

US Tele Sleep may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death.

Respond to Lawsuits and Legal Actions

US Tele Sleep may share your health information in response to a court or administrative order, or subpoena.

Information Not Personally Identifiable

US Tele Sleep may use or disclose health information about you in a way that does not personally identify you.